If you are unable to view the video on the right you may need to install the latest version of Flash. You can download the latest version of Flash here
The video player also utilises HTML 5 video playback so if you do not have Flash installed and are still unable to view the video please make sure you have the latest version of your browser installed
The Best Management Practice film studio was a great success and drew a large crowd. Jevin Mercer-Tod, TSO and Jessica Barry, APM Group interviewed key stakeholders from the ITIL community including members of the ITIL Update project and representatives from itSMF International chapters.
itSMF UK Conference 2011
A Best Management Practice website managed and published by TSO in conjunction with Cabinet Office (part of HM Government) and APMG
Show/hide comments
Show/hide comment form